JAGeddes July 2007 Newsletter

The July newsletter is now out.

As we promised we feature Project Management tools, specifically MindManager and Sharepoint.  We promise to provide valuable information for the Project Manager each month. Watch for it.

Please sign up for my newsletter: http://visitor.constantcontact.com/email.jsp?m=1101666553438

Customer Complaints – Software

One of my clients, a high street bank is seriously looking at purchasing a world-class customer complaints software – RESPOND. Best in breed. Tracks all customer complaints and ensures follow up to conclusion.

“The Respond product suite provides a complaints and feedback infrastructure developed from best practice within your industry.

The software enables you to rollout group minimum standards and customer service policies across your entire organisation, is designed to be upgradeable and to evolve with your business as your organisational needs and the market initiatives change.”

http://www.respond-uk.co.uk

Infusion Software

I just became an affiliate for Infusion CRM Software. This software meets the requirements for the majority of the Sales and Marketing processes. Excellent successes especially using Outrageous Marketing – Glazer-Kennedy Marketing.

http://www.infusionsoft.com/

Infusion CRM is a webbased, all-in-one solution for true small businessesthat want to double their revenues by automating and improving their marketing, sales, and customer management!

Key Benefits

• Anytime, anywhere access,

• Easy-to-use interface

• Configurable for any industry

• No software, hardware, or IT costs

• Monthly upgrades

• Unlimited technical support

• Advanced user permissions

• Secure, tier 4 data hosting

• Regular data backups

“Finally somebody has put all the pieces together into a system that actually works…Now my answer to any and all questions about software for list and marketing management is Infusion CRM.” – Dan Kennedy